Support
How can we help?
We support every app we publish. Reach us by email and a real person will reply.
Frequently asked questions
How do I contact support?
Email info@dgtl-t.com. Tell us which app you are using, your device model and iOS version, and describe what happened. Screenshots or screen recordings help a lot. We reply within two business days.
How do I request a refund?
Refunds are handled by the app store you bought from. For the App Store, you can request one at reportaproblem.apple.com. If something isn't working, let us know first. We might be able to fix it.
How do I restore a purchase or subscription?
On iOS, open the app, go to its settings and choose Restore Purchases, making sure you're signed in with the same Apple Account you used to buy. Subscriptions can be viewed and cancelled in the Settings app under your name → Subscriptions.
I found a bug or have a feature idea.
We'd love to hear it. Send it to info@dgtl-t.com. Every message is read by the people who build the app.
How do I access or delete my data?
Email us with your request and we'll handle it within 30 days, as required by the GDPR. See our Privacy Policy for details on what we collect.
App-specific support
Our first app is still in development. Once it's released, it will have its own support page here with guides and answers specific to that app.
Postal address
DGTL-T
Keurenplein 41, Box D8515
1069 CD Amsterdam
The Netherlands